Shipping

Shipping to UK & Ireland

As we are currently based in the UK all orders are shipped via Royal Mail. We aim to dispatch items to the UK and the North of Ireland within 2 working days, and you’ll receive a confirmation email once your order is on its way.

  • Standard delivery: Large Letter, £1.55 & Small Package, £3.35

  • Free shipping on all orders over £50

  • Royal Mail delivery times typically range from 2–5 working days

  • All packaging is eco-conscious, and every order is packed with care

We’re proud to ship to Ireland from our base in the UK using Royal Mail International Standard. Delivery to Ireland is safe, reliable, and you’ll receive a confirmation email once your order is on its way.

  • Flat rate shipping: Large Letter, £3.40 & Small Package, £5.80

  • Free shipping on orders over £60

  • Orders are dispatched within 2–3 working days

  • Royal Mail delivery times typically range from 5–7 working days.

International Shipping

We’re delighted to offer international shipping via Royal Mail International Standard to selected destinations. International shipping costs are calculated at checkout based on your location.

  • Delivery times typically range from 5–14 working days

  • Dispatch details will be emailed to you once your order is dispatched

  • Please note: Customers are responsible for any customs duties or taxes that may apply in their country

If you need support with a delayed or missing order, please email us at info@gaelmade.com

Returns

We want you to love your GaelMade purchase - but if something’s not quite right, we’re happy to help.

  • You may return or exchange any full-priced individual item over £25. No returns on items below this price.

  • Returns must be requested within 30 days of delivery

  • Items must be unused, unwashed, and in original condition

  • Return shipping costs are the responsibility of the customer

  • To start a return, email us at info@gaelmade.com with your order number and reason for return

Please note: Sale items, personalised goods, and gift cards are final sale and not eligible for return.

Damaged Items

We’re so sorry if something arrived damaged.

All GaelMade products are carefully packed, but if your item arrives damaged or faulty, we’ll make it right.

  • Please email us at info@gaelmade.com within 7 days of receiving your order

  • Include your order number and a photo of the damage

  • We’ll offer a replacement, refund, or store credit, depending on what works best for you

  • You do not need to return damaged items unless we request it

We want you to be 100% happy with your GaelMade experience - your satisfaction matters.

Seachadadh

Seachadadh go dtí UK & Éire

Ós rud é go bhfuilimid lonnaithe sa Ríocht Aontaithe faoi láthair, seoltar gach ordú trí Royal Mail. Déanaimid ár ndícheall earraí a sheoladh chuig an UK agus Tuaisceart Éireann laistigh de dhá lá oibre, agus gheobhaidh tú ríomhphost deimhnithe nuair a bheidh do phacáiste ar a bhealach.

  • Seachadadh caighdeánach: Litir Mhór £1.55 | Beart Beag £3.35

  • Seachadadh saor in aisce ar orduithe os cionn £50

  • De ghnáth, tógann seachadadh Royal Mail 2–5 lá oibre

  • Úsáidimid pacáistiú atá neamhdhíobhálach don chomhshaol agus déanaimid gach ordú a phacáil go cúramach

Tá áthas orainn seirbhís seachadta a thairiscint go hÉirinn trí Royal Mail International Standard. Tá an tseirbhís sábháilte agus iontaofa, agus gheobhaidh tú ríomhphost deimhnithe nuair a sheolfar d’ordú.

  • Táille sheasta: Litir Mhór £3.40 | Beart Beag £5.80

  • Seachadadh saor in aisce ar orduithe os cionn £60

  • Déantar orduithe a sheoladh laistigh de 2–3 lá oibre

  • De ghnáth, tógann seachadadh go hÉirinn 5–7 lá oibre

Seachadadh Idirnáisiúnta

Cuirimid fáilte roimh orduithe idirnáisiúnta agus úsáidimid Royal Mail International Standard chuig tíortha roghnaithe. Ríomhtar costas an tseachadta ag an tseiceáil amach bunaithe ar do shuíomh.

  • Tógann seachadadh idirnáisiúnta de ghnáth 5–14 lá oibre

  • Gheobhaidh tú sonraí seolta trí ríomhphost nuair a bheidh d’ordú curtha amach

  • Tabhair faoi deara: Tá freagracht ar an gcustaiméir as aon dleachtanna nó cánacha custaim i dtíortha eile

Má tá do phacáiste mall nó má tá imní ort, téigh i dteagmháil linn ag info@gaelmade.com

Filleadh

Tá súil againn go mbeidh tú an-sásta le do cheannach ó GaelMade - ach má bhíonn fadhb ann, táimid anseo le cuidiú.

  • Glacaimid le filleadh ar earraí lánphraghais os cionn £25

  • Ní ghlacaimid le filleadh ar mhíreanna faoi bhun an phraghais sin

  • Caithfear an filleadh a iarraidh laistigh de 30 lá ó sheachadadh.

  • Ní mór go mbeadh na hearraí gan úsáid, gan ní, agus sa riocht céanna inar seoladh iad.

  • Tá an custaiméir freagrach as costas an fhillte

  • Chun filleadh a thosú, seol ríomhphost chuig info@gaelmade.com le do uimhir ordaithe agus cúis an fhillte

Tabhair faoi deara: Ní féidir míreanna ar lascaine, earraí pearsantaithe nó cártaí bronntanais a chur ar ais.

Míreanna Damáistithe

Tá brón orainn má tháinig rud éigin damáistithe.

Cé go ndéanaimid gach rud a phacáil go cúramach, má thagann mír lochtach nó briste, déanfaidh muid é a réiteach.

  • Seol ríomhphost chuig info@gaelmade.com laistigh de 7 lá ó sheachadadh

  • Cuir san áireamh do uimhir ordaithe agus grianghraf den damáiste

  • Cuirfimid mír ionaid, aisíocaíocht nó creidmheas siopa ar fáil, ag brath ar cad is fearr leat.

  • Ní gá an mhír damáistithe a chur ar ais ach amháin más iarrtha againn é

Tá sé tábhachtach dúinn go mbainfidh tú taitneamh iomlán as do thaithí le GaelMade - tá do shástacht ríthábhachtach dúinn.